Shipping policy

Thank you for visiting and shopping at Pawzempires. The following are the terms and conditions that constitute our Shipping Policy.

Shipment processing time
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email.

Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.

United States
Standard Shipping (5-8 business days): $4.99
Free Shipping on all US orders of $50.00 or more (5-8 business days).

International
International Shipping (10-20 business days): $12.99
Delivery delays can occasionally occur.

Shipment to P.O. boxes or APO/FPO addresses
Pawzempires ships to addresses within the U.S. and internationally. We are unable to ship to P.O. boxes at this time.

Shipment confirmation & order tracking
You will receive a shipment confirmation email with your tracking number once your order has shipped. The tracking number will be active within 24 hours.

Customs, duties and taxes
Pawzempires is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages
Pawzempires is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact us at dror745@gmail.com with details and photos so we can make it right.

Returns
Please see our Return and refund policy for details on returns and exchanges.

Contact us
If you have any questions about our Shipping Policy, please contact Pawzempires at dror745@gmail.com.